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EXCELLENT Based on 137 reviews Ranai M07/08/2025Trustindex verifies that the original source of the review is Google. Bradley was amazing! Extremely thorough and genuinely caring about our needs. Also very patient as we changed our plans and decision on numerous occasions during the course of our refinancing and reinvesting. He provided excellent communication the entire way, even after settlement. We will continue to engage Bradley’s services as we recommence investing and grow our property portfolio. To say we highly recommend Bradley is an understatement, we can’t recommend him enough! Thank-you Bradley, for blessing us with best advice, service and tools to achieve our goals, with your professionalism, integrity, patience and all-round excellence. Hayden a06/08/2025Trustindex verifies that the original source of the review is Google. Phil has assisted me with four or more loans and has been a star every time, Phil managed to get a loan that was refused to me from a bank I have been with my whole life, Phil got it done through the same bank for almost double the preapproval they denied me. Great team! Williams B05/08/2025Trustindex verifies that the original source of the review is Google. Bradley Morgan from Certitude Finance was incredible to work with! He helped me secure the cashflow I needed to invest in key assets for my business, allowing me to take an important step forward. His support was efficient, professional, and genuinely focused on helping me grow. Highly recommend Bradley and the team at Certitude Finance! Quang H02/08/2025Trustindex verifies that the original source of the review is Google. Grace Nguyen handled our refinance and we were absolutely delighted with her service. Her care and attention to detail was second to none, and I can confidently say she exceeded all expectations. From our very first conversation, Grace demonstrated exceptional professionalism, deep industry knowledge, and a genuine commitment to helping me achieve the best possible outcome. She took the time to understand my financial situation and goals, explained complex mortgage options in a way that was easy to understand, and guided me through every step of the process with patience and clarity. Her responsiveness and attention to detail made the entire experience smooth and stress-free. What truly sets Grace apart is her dedication to her clients. She went above and beyond to secure a competitive rate and tailored solution that perfectly suited my needs. Her warm and approachable manner made me feel supported and confident throughout the journey. If you're looking for a trustworthy, knowledgeable, and caring mortgage broker, I wholeheartedly recommend Grace Nguyen. She’s a true professional who genuinely cares about her clients’ success. Nguyen12/07/2025Trustindex verifies that the original source of the review is Google. professional and caring financial service. highly recommended! Uviedor30/06/2025Trustindex verifies that the original source of the review is Google. Grace Nguyen has been absolutely outstanding as my mortgage broker. From start to finish, she has been incredibly professional, knowledgeable, and responsive. She took the time to explain every step clearly, answered all my questions promptly and offered honest, helpful advice along the way. Her friendly and engaging approach made what could have been a stressful process feel smooth and well-supported. I truly felt like I was in good hands from day one. I highly recommend Grace to anyone looking for a dedicated and reliable mortgage broker. Thank you, Grace, for going above and beyond! Alice P27/06/2025Trustindex verifies that the original source of the review is Google. From start to finish Phil has been an amazing support to us as first home buyers. Phil often checked in to see how we were going and offered help with providing corelogic property reports. He was always quick to respond whenever we reached out and no question was a silly one. Phil was also incredibly efficient and organised in processing all paperwork and the turnaround time for us to be pre-approved for a home loan, accepted into the first home guarantee scheme and then fully approved by the bank all happened within a few days of submitting documents - he is a very knowledgeable broker and committed to getting an outcome for his clients, we are 2 very happy new homeowners! Thank you for everything Phil! Karl B27/06/2025Trustindex verifies that the original source of the review is Google. Phil is a weapon, he was incredibly giving of his time as he guided us through this process. Couldn’t recommend the guy more highly, he is a great choice if you are looking for support that doesn’t feel like pressure. Athena D24/06/2025Trustindex verifies that the original source of the review is Google. Phil is amazing was Helpful, professional and knowledgeable in navigating homeloan. Very easy to work with. Thank you Phil been helpful to our family. Charlotte P18/06/2025Trustindex verifies that the original source of the review is Google. We had an excellent experience working with Robert Chelva from Certitude over the last 4 years. From start to finish, Robert has been professional, responsive, and incredibly knowledgeable. He takes the time to understand our needs, explained every step of the process clearly, and found us a great deal that suited our situation perfectly. What stood out most was Robert’s attention to detail and genuine care—he made what could have been a stressful process feel smooth and straightforward. Communication was always timely, and no question was ever too small. We’re so grateful for his help and would highly recommend Robert Chelva to anyone looking for a reliable, trustworthy mortgage broker. Thank you for making our home refinancing journeys such a positive one!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more